Stand Alone DIR List Title Info Does Not Export Using getOrderByKeyRequest XML API

(Doc ID 1321580.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

For Stand Alone Directory Listing, many of the fields populated under listing section like Title of Address 2 are not exported via the getOrderByKeyResponse XML API operation. The same fields are populated on a Directory Listing as a line feature exports correctly.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PSR order for Stand Alone Directory Listing

|-(O) Global
|
|---- Wholesale Stand Alone Directory Req - New
|
|---- Wholesale Stand Alone Dir Listing-1-777-888-9999

2.  Right click on the Directory Request product (Wholesale Stand Alone Directory Req) and select "Open Directory Maintenance"

3.  Fill out all the fields on the Listings tab of the Directory Service Request window. Ensure the following fields are populated though:
-------------------------------------
Title of Address 2
TLD/TITLE1
Title of Address 2 for Dual

4.  Export the PSR order using the getOrderByKeyRequest XML API operation to receive the getOrderByKeyResponse structure

The data in the Title of Address 2, TLD/TITLE1, and Title of Address 2 for Dual fields does NOT export.

Cause

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