Graphic Patient Data Report / Blank Casebook Reports Fails With The 'Contact Oracle Support to obtain the Find and Fix scripts associated with Bug 9240260' Error. (Doc ID 1321934.1)

Last updated on AUGUST 05, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Goal

The Graphic Patient Data Report / Blank Casebook report completes with the 'RS_FAILURE' status and reports the following error in the log file after applying iPatches 4.5.3.25 / 4.5.3.22  :

MSG MSG-00005: Report generation failed. Some CRF(s) could not be generated due to an internal problem with the definition of DCM(s)<CELL_COUNT,CELL_COUNT,CELL_COUNT,UNSCHEDULED,CELL_COUNT,UNSCHEDULED,CELL_COUNT>.
Contact Oracle Support to obtain the Find and Fix scripts associated with Bug 9240260. To fix the problem, you must execute the Find and Fix scripts and then regenerate the report.



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms