After Solaris 10 Recommended Patch Upgrade the "smsMaster" Process Does Not Start and Logs Error Message "This node not found in replication config" (Doc ID 1322918.1)

Last updated on MAY 13, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.3.0 [Release 2.2 to 4.3]
Information in this document applies to any platform.
Add ***Checked for relevance on 29-Apr-2013***

Symptoms

The Oracle Communications Network Charging and Control (OCNCC or NCC) replication mechanism stops working when the smsMaster process does not start-up after a Solaris 10 Recommended Patch upgrade.

The following errors are reported in the IN/service_packages/SMS/tmp/smsMaster.log file on the Service Management System (SMS) servers.

May 5 00:12:08.240893 smsMaster-evtRdr(8040) ERROR: This node not found in replication config
May 5 00:12:08.241229 smsMaster(8013) ERROR: This node not found in replication config

Note:  The smsMaster and its smsMaster child process write to the same log file.  The error message, shown above, is likely to appear corrupted as the two processes write the error message at the same time causing them to merge, as the example output shows below:

May 5 01:21:36.May 5 01:21:36720505. 720504smsMaster-evtRdr (smsMaster(1984619836) ) ERRORERROR: This node not found in replication config:
This node not found in replication config


When running the /IN/bin/getLanInfo -a4 command it produces a fatal ld.so.1 error, as shown below.

smf_oper@sms01$ /IN/bin/getLanInfo -a4
lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
inet 127.0.0.1 netmask ff000000
e1000g0: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
inet 172.21.159.164 netmask ffffff00 broadcast 172.21.159.255
groupname mgmt
ld.so.1: getLanInfo.broken: fatal: relocation error: file getLanInfo.broken: symbol dlpi_if_open: referenced symbol not found Killed
smf_oper@sms01$


For a workaround to this issue please refer to <document 1303696.1> - smsMaster Process Fails To Start With "ERROR: This node not found in replication config" under section Workaround and solution for a getLanInfo binary issue.

If interested, the remainder of this article covers the changes, cause and solution to this issue in more detail.

Changes

Solaris 10 Recommended Patch upgrade performed on the SMS servers with a NCC software version lower than 4.4.0.0 (Excelsior release). 

OCNCC recommends using the most recent Solaris 10 Recommended OS Patch release.  Please refer to <note 1280868.1>: General Recommendation Around the Compatibility of OCNCC Software Versions and Sun / Solaris OS Patch Releases and Upgrades for further advice.  For this reason no specific Solaris 10 Recommended OS Patch version is listed as you would be expected to use the latest, or near to, release.

Cause

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