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Auto Message Appears In Service Request Notes Incorrectly (Doc ID 1322923.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Goal

You've not completed some task but the service request notes shows - XXX TASK COMPLETED FOR CIRCUIT. 

Solution

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In this Document
Goal
Solution
 When you check the "Completed" checkbox for a circuit for a specific task (on the Work Queue Manager window - Task Circuits tab or Tasks window - Task Circuits tab), the system writes two notes:


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