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The Algorithm NMFM-VALFMT Rejects SPACE (" ") As Separator For The LAST,FIRST Names In CCB (Doc ID 1323393.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
WAM - Oracle Utilities Work and Asset
OUAF/FW - Oracle Utilities Framework

When attempting to specify a SPACE (" ") as a separator for the LAST,FIRST Algorithm (Algorithm Type: NMFM-VALFMT) the system does not allow this to be stored - there is no error message, the system simply stores no character at all.

It is expected that the system will allow a SPACE (" ") to be stored as a separator for the LAST,FIRST Algorithm (Algorithm Type: NMFM-VALFMT).

The issue can be reproduced at will with the following steps:
1. Navigate to Admin Menu -> A -> Algorithm and load Algorithm 'LAST,FIRST' (Algorithm Type: NMFM-VALFMT)
2. Under the Parameter section, specify the following:
> Use name separator character : Y
> Name separator character : <SPACE>
3. Observe that the system will not store the <SPACE> - the field is saved with no character at all.

Consumer names which are going to WAM are getting truncated, Reports generated from WAM will have incorrect customer name and thereby leading to critical production defects.


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