How To Disable AERS User Account? (Doc ID 1323492.1)

Last updated on MAY 24, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.2 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Goal



When a user is disabled using AERS Admin Console menu option, the user can no longer access AERS, but still can log into portal.

Is that the expected behavior or it's a bug ?
What's the recommended procedure for disabling AERS users ?
That occurs both in AERS 4.5 and 4.6


Solution

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