Demantra Engine on Linux has ORA-12154: TNS:could not resolve the connect identifier error (Doc ID 1323534.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Demantra Demand Management - Version 7.3.0.1 and later
Information in this document applies to any platform.

***Checked for relevance on 10-Apr-2013***

Symptoms


When attempting to launch the Demantra Engine, in Linux, the following error shows up:

06:12:13:751 [EngLogger.cpp,219] Logger General Level: info, UserLevel: message
06:12:13:751 Working with Oracle RDBMS
06:12:13:751 Database connection string: SDMTRA:1521/SDMTRA User: dp
06:12:13:755 ERROR ---------------------------------------------------------------
06:12:13:755 ERROR DB_OracleConnection::Open threw an exception. Error: 12154 ORA-12154: TNS:could not resolve the connect identifier specified

06:12:13:755 ERROR ---------------------------------------------------------------
06:12:13:755 ERROR 2: Unhandled Exception catched in Engine Manager. Destroying ..

Cause

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