Primavera Background Agent Service for SQL Server Express Standalone Users Fails to Restart Following Upgrade to P6 Professional R8.1 Standalone

(Doc ID 1323769.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.1.1.0 to 8.1.1.0 [Release 8.1]
Information in this document applies to any platform.
***Checked for relevance on 02-MAY-2014***

Symptoms

The Primavera Background Agent service installed with the P6 v6.x standalone that initializes and run the background jobs DAMON (data_monitor) and SYMON (system_monitor) fails to restart following an upgrade to P6 Professional R8.1 standalone. Therefore when launching and logging into P6 Professional R8.1 the following message is likely to appear: "The database has not been configured to run background jobs. To correct this problem, please contact your System Administrator or see the Primavera's Administrator Guide."

Cause

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