User Usage Report Is Not Calculating Properly (Doc ID 1324056.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.0 to 9.3.3.0 [Release 9.3]
Oracle Agile PLM Framework - Version 9.3.0.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When running the User Usage Report returns invalid values:
Users have either very high duration value or are not reported at all

Cause

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