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Error ERR_BALANCE_GROUP_UPDATE Received From Pipeline (Doc ID 1324229.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Goal

The ERR_BALANCE_GROUP_UPDATE error has been issued during Pipeline processing and CDRs got rejected.

CDR has been processed without error when manually retried the rating with a rejected CDR.

<StreamLog>

06.05.2011 11:17:38 Customer balance group update error: In search(): Account = 3371160 service = 3371167 Time = 1301582258
06.05.2011 11:17:38 The EDR is rejected.


<PipelineLog>

06.05.2011 11:18:03 <HOSTNAME> ifw IFW NORMAL
[T:1228679488] 00105 - (ifw.Pipelines.EMGCDR.Output.Statistic)
INF_STATISTIC_MSGNAME | 1 EDRs with message ERR_BALANCE_GROUP_UPDATE (= 0.01%).


Note:
This error tends to occur after re-starting Pipeline and not reproducible anymore after that.

What would be the reason of this error?


Solution

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In this Document
Goal
Solution


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