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Folders Missing After Message Store Upgrade From 6.x To 7 (Doc ID 1324815.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Communications Messaging Server - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

After a trial migration from an older version of Messaging Server to the current version, none of the test users were able to see any of their folders other than the INBOX.

Changes

Message Store partitions were transplanted from the old system to the new system.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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