Last updated on OCTOBER 18, 2016
Applies to:
Oracle Communications Network Charging and Control - Version 2.2.0 to 3.2.0 [Release 2.2 to 3.2.0]Oracle Communications Network Charging and Control - Version 4.2.0 and later
Information in this document applies to any platform.
Symptoms
The following messages are seen on the SMS (Service Management System) machine syslog (/var/adm/messages) and smsMaster' log (/IN/service_packages/SMS/tmp/smsMaster.log):
Apr 26 09:40:18 sms01 smsMaster: [ID 438867 user.warning] smsMaster(17636) WARNING OEXEC, OEXN=1403 oraUpdateLoader.c@517: ORA-01403: no data found
Apr 26 09:40:18 sms01 ORA-06512: at "CCS_ADMIN.CCS_ACCT_REFERENCE_MT", line 18
Apr 26 09:40:18 sms01 ORA-04088: error during execution of trigger 'CCS_ADMIN.CCS_ACCT_REFERENCE_MT'
Apr 26 09:40:18 sms01 smsMaster: [ID 839465 user.notice] smsMaster(17636) NOTICE: Update Lost: CCS_ACCT_REFERENCE(CLI):xxxxxxxxxxxxx
Cause
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