Missing Sub Control Plan when Opening "Load Sub Control Plan" Node after Database Character Set Change

(Doc ID 1324995.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 2.2.0 to 4.3.0 - Release: 2.2 to 4.3
Information in this document applies to any platform.

Symptoms

When editing a Sub Control Plan node in the Network Charging and Control's (NCC) Control Plan Editor (CPE), the drop down list containing control plans names is blank, as shown in the screen shots below:

Service Management System main Java screen: Services -> ACS Service -> Control Plans

>" />       >" />


The following screen shot shows what the Sub Control Plan node should look like when working correctly:


Note: Control plan names have been smudged out.

Changes

Change of Oracle database character set from a single-byte character set (e.g. US7ASCII) to a multi-byte Unicode character set (e.g. AL32UTF8).

Cause

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