Missing Sub Control Plan when Opening "Load Sub Control Plan" Node after Database Character Set Change (Doc ID 1324995.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 2.2.0 to 4.3.0 - Release: 2.2 to 4.3
Information in this document applies to any platform.

Symptoms

When editing a Sub Control Plan node in the Network Charging and Control's (NCC) Control Plan Editor (CPE), the drop down list containing control plans names is blank, as shown in the screen shots below:

Service Management System main Java screen: Services -> ACS Service -> Control Plans

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms