How to Resolve Orders Stuck In Rule Task Problem
(Doc ID 1325189.1)
Last updated on JUNE 15, 2023
Applies to:
Oracle Communications Order and Service Management - Version 2.6.4 to 7.4.1.0.0 [Release 2.6 to 7.4.1]Information in this document applies to any platform.
Check relevance - March 31, 2015
Check relevance - August 31, 2016
Goal
Sometimes you may notice that OSM orders stay in rule task forever (or a long time) - normally orders should stay in rule tasks for very short period of time - this note will provide you a solution to solve this problem.
This note applies to a stuck Null Task.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |