HiQ NEP Restarted To Reenable Provisioning

(Doc ID 1325264.1)

Last updated on DECEMBER 16, 2013

Applies to:

Oracle Communications ASAP Cartridges - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms



Customer is observing the following behaviour in ASAP.

Based on the NEP diag file,  the primary connection request was sent to JNEP but the NEP never received 'Connect Completed' message from JNEP. The only way to get out from this situation is to restart the NEP. JNEP did not write any diag messages for 27 seconds and 60 seconds after receiving connection request.

We need to restart the  NEP to re-enable provisioning.


NEP diag:

[When abnormal ]

>> 194351.042:JInterp Listener port #52439:SANE:com.mslv.activation.jinterpreter.JInterpListener:
Accepted connection from sr1pasaie-viop
>> 194351.042:JInterp Listener port #52439:LOW :com.mslv.activation.jinterpreter.JInterpListener:
Checking pool for idle handlers
>> 194351.042:JInterp Listener port #52439:LOW :com.mslv.activation.jinterpreter.JInterpConnection:
Handler connected
>> 194351.042:JInterp Listener port #52439:SANE:com.mslv.activation.jinterpreter.JInterpConnection:
Using buffer of 8192 bytes.
>> 194351.042:JInterp Listener port #52439:LOW :com.mslv.activation.jinterpreter.JInterpListener:
Handler 0 was idle
>> 194356.235:Response Handler Manager:LOW :com.mslv.activation.jinterpreter.ResponseHandlerManager:
There is no response handler instance managed...
>> 194356.235:Response Handler Manager:LOW :com.mslv.activation.jinterpreter.ResponseHandlerManager:
===========================================================================
RESPONSE HANDLER MANAGER MONITOR
===========================================================================
...........................................................................

--------------- Normal Provisioning ---------------------------------
>> 112515.153:JInterp Listener port #52439:LOW :com.mslv.activation.jinterpreter.JInterpListener:
Handler 0 was idle
>> 112515.153:Connection handler sr1pasaie-viop-65170:SANE:com.mslv.activation.jinterpreter.JInterpConnection:
Connected to sr1pasaie-viop
>> 112515.154:Connection handler sr1pasaie-viop-65170:LOW :com.mslv.activation.jinterpreter.JInterpConnection:
Message read
>> 112515.154:Connection handler sr1pasaie-viop-65170:LOW :<>:
Reading integer config par LOOPBACK_DELAY
>> 112515.154:Connection handler sr1pasaie-viop-65170:SANE:com.mslv.activat

Cause

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