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Customer Care and Billing - How To Hide A Tab - CM Code (Sample) (Doc ID 1325363.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


In CCB 2.2.0 or 2.3.0, a CLOB was added to a bunch of entities as Account, SP, FA, etc. Due to time constraint, a portal was not added as a placeholder for customers to manage (add, read, change) the CLOB's data.

Three portals were added in 2.3.1 as single fix to Account, SP and FA. The rest of the entities will be updated in 2.4.0.

If not using the CLOB, hence not needing the portal (tab and a generic zone containing the ID and Info), there is a need of not having it displayed.

As these portals are not configurable, a CM user exit needs to be added to hide it.


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