User Account Getting Locked Frequently
(Doc ID 1325457.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.
OC user is being locked at the database. When the user tries to connect the error ORA-28000 is prompted.
This is affecting only one user, but it is quite disrupting, when this happens so frequently - both to the user and the administrators.
* User database password has been changed.
* User has jobs scheduled in OC.
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