My Oracle Support Banner

User Account Getting Locked Frequently (Doc ID 1325457.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
OC user is being locked at the database. When the user tries to connect the error ORA-28000 is prompted.

BUSINESS IMPACT:
----------------------
This is affecting only one user, but it is quite disrupting, when this happens so frequently - both to the user and the administrators.

FACTS:
--------
* User database password has been changed.
* User has jobs scheduled in OC.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.