Timos - Attempt To Exit Due To Signal Caught: Sigsegv (Doc ID 1325900.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

Both the TIMOS-1 and TIMOS-2 was signal caught, then all the AAA requests were stuck and total real time services is down.
Following are the TIMOS console log messages:-

TIMOS-1 - Active
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
[ADDINEXACT] RWDecimal: inexact result in addition
Attempt to exit due to signal caught: SIGSEGV

TIMOS-2 - Passive
Process is in a unhealthy state.
Attempt to exit due to signal caught: SIGSEGV

When one check Database lock, below query was running.
Current SQL statement:
Previous SQL statement:
update PROFILE_PIN set BLACKLIST_FLAG=:BLACKLIST_FLAG,
FAILURE_COUNT=:FAILURE_COUNT where obj_id0 = :obj_id0 and rec_id = :rec_id
Session Waits:
WAITING: SQL*Net message from client Connect Info:
: TCP/IP NT Protocol Adapter for Solaris: Version 10.2.0.4.0 - Production
: Oracle Advanced Security: encryption service for Solaris: Version
10.2.0.4.0 - Production
: Oracle Advanced Security: crypto-checksumming service for Solaris: Version
10.2.0.4.0 - Production
Locks:
DML/DATA ENQ H: RX R: NONE - PROFILE_T
DML/DATA ENQ H: RX R: NONE - PROFILE_PIN
TRANSAC ENQ H: X R: NONE - RS+SLOT#7995400 WRP#365421

Cause

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