Card Number Search in Customer Care Portal (CCP) Dashboard Screen Failed with ORA-01006 (Doc ID 1326849.1)

Last updated on AUGUST 10, 2011

Applies to:

Oracle Communications Network Charging and Control - Version: 3.1.0 and later   [Release: 3.1.0 and later ]
Information in this document applies to any platform.

Symptoms


To open CCP Dashboard screen, login to the Service Management System (SMS) screen and navigate to the following screen:
Services -> CCP Dashboard

Here is an example search panel on the CCP Dashboard screen:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms