How to correct the MDM login issues for Version 2.0 (Doc ID 1327964.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Utilities Framework - Version: 4.1.0 and later   [Release: 4.1 and later ]
Information in this document applies to any platform.

Goal

While log in to MDM we get below error in log files.


SYSUSER - 160083-16-1 2011-05-15 21:37:51,782 [[ACTIVE] ExecuteThread: '4'
for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR
(domain.web.InitializeUserService) Unable to retrieve User Profile,
User_Id(SYSUSER) java.lang.NullPointerException
at com.splwg.base.domain.web.InitializeUserService.getUserInfoAsMap(InitializeUserService.java:156)
at com.splwg.base.domain.web.InitializeUserService.privateGetUserProfile(InitializeUserService.java:130)
at com.splwg.base.domain.web.InitializeUserService.getUserProfile(InitializeUserService.java:104)
at com.splwg.base.domain.web.InitializeUserService.read(InitializeUserService.java:84)
at com.splwg.base.support.pagemaintenance.AbstractPageMaintenance.readItem(AbstractPageMaintenance.java:91)
at com.splwg.base.support.service.JavaPageReadService$1.execute(JavaPageReadService.java:31)
at com.splwg.base.support.service.JavaPageReadService

Solution

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