Error Communicating With Xai When Adding New XSL In External System (Doc ID 1328799.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Oracle Utilities Framework - Version: 2.2.0 and later    [Release: 2.2 and later]
Generic UNIX
Generic Linux

Goal

An error occured in CCB application while adding a new XSL in external system as well as show XML in main menu outbound message.

ERROR
-----------------------

ERROR (base.xai.XAICallHelper) Error communicating with XAI java.io.IOException: Bad Request
ERROR (support.xaiui.XaiSchemaRepository) Couldn't locate the XAI Schema Directory using URI:null
ERROR (support.context.SessionExecutable) Caught exception from SessionExecutable.execute()


STEPS
-----------------------
Go to external system.
Add a Message XSL and click on the search button.
On clicking the search button on the search window the error occurred:

"ERROR Communicating with XAI"


BUSINESS IMPACT
-----------------------
Not able to send the response and hence not able to integrate other modules

Solution

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