CCB-MDM Integration - Billing over SA rate break results in incorrect rate used on bill calc headers
(Doc ID 1328950.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
OUAF/FW - Oracle Utilities Framework
SA- Service Agreement
When SA Type / Rate Selection Date = Accounting Date and a bill segment crosses two effective rate schedules, both bill calc headers use the same rate schedule. This is not correct, as each bill calc header should be subject to the correct rate schedule as described by the effective date on the service agreement. What is the cause of this?
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