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CCB-MDM Integration - Billing over SA rate break results in incorrect rate used on bill calc headers (Doc ID 1328950.1)

Last updated on JUNE 09, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1 to 3.1]
Information in this document applies to any platform.


When SA Type / Rate Selection Date = Accounting Date and a bill segment crosses two effective rate schedules, both bill calc headers use the same rate schedule. This is not correct, as each bill calc header should be subject to the correct rate schedule as described by the effective date on the service agreement. What is the cause of this?


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