One User Cannot Generate Pdr Suddently (Doc ID 1329108.1)

Last updated on SEPTEMBER 15, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
PDRs stay in status SUBMIT_TO_RS for a specific user.

STEPS TO REPRODUCE:
-----------------------------
Log into RDC Onsite -> Select study/site -> select patient, select generate patient data report -> Go

BUSINESS IMPACT:
------------------------
User is not able generate PDR report.

Cause

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