My Oracle Support Banner

“500 - Internal Server Error. There Is A Problem With The Resource You Are Looking For error message (Doc ID 1329224.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Utilities Energy Information Platform - Version and later
Information in this document applies to any platform.


The following error message occurs on IIS7 on Windows Server 2008 R2
"“500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.”"


This occurs in version It only occurs if you do not have the Billing Component installed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.