“500 - Internal Server Error. There Is A Problem With The Resource You Are Looking For error message (Doc ID 1329224.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Utilities Energy Information Platform - Version 1.6.1.0 and later
Information in this document applies to any platform.

Symptoms

The following error message occurs on IIS7 on Windows Server 2008 R2
"“500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.”"

Changes

This occurs in version 1.6.1.2. It only occurs if you do not have the Billing Component installed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms