ASAP Is Unable To Connect To Activation Platform with SSL Certificate Exceptions (Doc ID 1329585.1)

Last updated on JUNE 07, 2013

Applies to:

Oracle Communications ASAP - Version 7.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 07-JUN-2013***

Symptoms

Issue started once an SSL intermediate certificate was installed on our load balancer which caused the connectivity from ASAP to the activation platform to go down.

>>

072137.035:Connection handler amsboa65.eu.colt-64744:LOW :<>:

com.oracle.activation.cartridge.vmw.vcloud.x1_0.admin.query.QueryAdminProcessor: (DEBUG) Exit Type: FAIL Description: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.


>>

Cause

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