ASAP Is Unable To Connect To Activation Platform with SSL Certificate Exceptions
(Doc ID 1329585.1)
Last updated on JANUARY 23, 2024
Applies to:
Oracle Communications ASAP - Version 7.0.1 and laterInformation in this document applies to any platform.
Symptoms
Issue started once an SSL intermediate certificate was installed on our load balancer which caused the connectivity from ASAP to the activation platform to go down.
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072137.035:Connection handler xxxxxx.xx.xxxx-64744:LOW :<>:
com.oracle.activation.cartridge.vmw.vcloud.x1_0.admin.query.QueryAdminProcessor: (DEBUG) Exit Type: FAIL Description: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
com.oracle.activation.cartridge.vmw.vcloud.x1_0.admin.query.QueryAdminProcessor: (DEBUG) Exit Type: FAIL Description: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
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Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |