Received Error - Order view not found trying to use Web Service UpdateOrder (Doc ID 1329986.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 7.0.1 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.

Goal

Using Web Services UpdateOrder  the user received the following error response:


<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
<env:Header/>
<env:Body>
<env:Fault xmlns:ord="http://xmlns.oracle.com/communications/ordermanagement">
<faultcode>ord:fault</faultcode>
<faultstring/>
<faultactor>unknown</faultactor>
<detail>
<InvalidViewFault xmlns="http://xmlns.oracle.com/communications/ordermanagement">
<Description>Order view not found</Description>
<View>mtask</View>
</InvalidViewFault>
</detail>
</env:Fault>
</env:Body>
</env:Envelope

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms