ccsVoucher Displaying: "Could not open the lock file, reason: 'Permission denied'." upon Execution (Doc ID 1330576.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 3.1.0 and later   [Release: 3.1.0 and later ]
Information in this document applies to any platform.

Symptoms

The ccsVoucher command line tool allow user to run several binary scripts like (ccsVoucher, ccsVoucher_CCS1, ccsVoucherCCS_3) to create, state, activate, cancel, and cleanup a defined range of vouchers in command line on the SMS (Service Management System).

It may happen that when executing one of these commands the following error is encountered (/var/adm/messages):

Jun 16 11:08:27.235003 ccsVoucher(17156) ERROR: Could not open the lock file, reason: 'Permission denied'.

Cause

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