ces_setup.ces Fails to Start Services

(Doc ID 1330634.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.10.0.6 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0.6 and later
Information in this document applies to any platform.

Symptoms

The Ces_setup.ces process is not working. The setup log shows the following failures:

Using sytem file: /home/nms/etc/system.dat.model_build
SMService is not running, starting it

smsReport

Copyright 1991, 2008, Oracle. All rights reserved.

Oracle is a registered trademark of Oracle Corporation
and/or its affiliates. Other names may be trademarks of
their respective owners.


pid=3244
06/16 09:10:33: smsReport:3244 Args=[smsReport -wait ]
06/16 09:10:33: smsReport PG::lookup - failed - (0/0:0.0) SMS.C(564) [sms] scope=2 mode=3: << no error >>
06/16 09:10:33: PG::lookup - failed - (0/0:0.0) SMS.C(387) [sms] scope=2 mode=3: << no error >>
06/16 09:10:33: SMService failed
06/16 09:10:33: System State: CRITICAL - SMService failed
06/16 09:10:33: smsReport PG::lookup - failed - (0/0:0.0) SMS.C(564) [sms] scope=2 mode=3: << no error >>
06/16 09:10:33: PG::lookup - failed - (0/0:0.0) SMS.C(500) [sms] scope=2 mode=3: << no error >>
06/16 09:10:33: PG::lookup - failed - (0/0:0.0) SMS.C(500) [sms] scope=2 mode=3: << no error >>

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms