CCB, ETPM, BI, and RMB Error Exception in Thread When ApplyCM Starts Environment (Doc ID 1331061.1)

Last updated on JUNE 20, 2011

Applies to:

Oracle Utilities Business Intelligence - Version: 2.2.1 and later   [Release: and later ]
Oracle Revenue Management and Billing for Financial Services - Version: 2.2.1 and later ]
Oracle Utilities SDK - Version: 2.2.0.6 and later ]
Oracle Utilities Customer Care and Billing - Version: 1.5.20 and later    [Release: 1.5 and later]
Oracle Enterprise Taxation and Policy Management - Version: 2.1.5 and later    [Release: 2.1 and later]
Information in this document applies to any platform.

Goal

After ApplyCM runs successfully, it starts CC&B, but not successfully. We can stop CC&B and then start it successfully. We see the following Error in the spl_service.log:


- 2011-04-08 14:22:54,997 [JVM 4 ERROR logger] ERROR
(cobol.host.ProcessLogger) Exception in thread "Remote JVM:4 Thread 1"
java.lang.UnsatisfiedLinkError:
D:\spl\3rdPartySoftware\MicroFocus\Server5.1\Bin\CBLJVM_SUN.DLL: Can't load
IA 32-bit .dll on a AMD 64-bit platform

Solution

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