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Incorrect Era Applied By Autotriggered Partial Billing (Doc ID 1331371.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

Incorrect ERA is applied by autotriggered partial billing. Test scenario is as follows:
  1. PVT 10.1.2011
  2. Create Account hierarchy, with a billing account (BDOM=10), a User Account and an Service
  3. Create Discount Offer 1 (end_t 10.02.2011 00:00:00)
  4. Create Discount Offer 2 (start_t 10.02.2011 00:00:00)
  5. Purchase additional products
  6. PVT 10.02.2011 00:10:00
  7. Create DC note for the User Account (Direct Credit note: a kind of invoice generated by adjustment directly crediting a customer with a certain amount)
  8. The problem seems to be during auto-triggered billing, where the ERA is not correctly evaluated with respect to Start and End dates.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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