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Communications Exception: Message Sequence Error During Voucher Recharge (Doc ID 1332572.1)

Last updated on OCTOBER 08, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***

Symptoms

When trying to redeem a voucher with incorrect length (i.e. 4 digit PIN omitted at the end), an incorrect error is displayed.

Let's take an example where a telnet session is opened to PI and the following commands are executed:

On Service Management System (SMS),

/IN/service_packages/PI/bin$ telnet 127.0.0.1 <PI_PORT>
Trying 127.0.0.1...
Connected to 127.0.0.1.
Escape character is '^]'.
admin,admin;
ACK,SYNSTAMP=2010072012065532;

->CCSCD3=RCH:MSISDN=xxxxxxxxx,RECHARGE_TYPE=VOUCHER,REFERENCE=1234567891,SYNSTAMP=2010072012075532;
<-CCSCD3=RCH:NACK:69-Error recharging voucher 1234567891:
XSEQ:Communications
Exception: Message sequence error,SYNSTAMP=2010072012075532;



XSEQ:Communications Exception: Message sequence error message is confusing and meaningless.

Cause

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In this Document
Symptoms
Cause
Solution


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