Communications Exception: Message Sequence Error During Voucher Recharge

(Doc ID 1332572.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***


When trying to redeem a voucher with incorrect length (i.e. 4 digit PIN omitted at the end), an incorrect error is displayed.

Let's take an example where a telnet session is opened to PI and the following commands are executed:

On Service Management System (SMS),

/IN/service_packages/PI/bin$ telnet <PI_PORT>
Connected to
Escape character is '^]'.

<-CCSCD3=RCH:NACK:69-Error recharging voucher 1234567891:
Exception: Message sequence error,SYNSTAMP=2010072012075532;

XSEQ:Communications Exception: Message sequence error message is confusing and meaningless.


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