Exchange Rate Validation Launches Successfully But Does Not Appear in Messages Screen in OFSA 4.5 (Doc ID 1332804.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Risk Manager - Version 4.5.39 to 4.5.41
Oracle Financial Data Manager - Version 4.5.39 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA)
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

In Oracle Rate Manager, when you try to run the Exchange Rate Validation process, nothing happens.  You get a message that states "the job launch is successful" but the "Messages..." screen is not updated with a new timestamp and information related to the new process.  You expect the "Messages..." screen to show results from the current process run but it does not.  Additionally, no exchange rate rows are created in OFSA_EXCHNG_RATE_DIRECT_ACCESS.

Steps to Reproduce:

  1. Log into Oracle Rate Manager
  2. Go to Tools > Run > Exchange Rate Validation ... > successful
  3. Go to Tools > Messages ...

The Messages screen does not contain information for the current run.

Cause

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