MAPI Errors In OIGA Print Utility After Upgrading To MS Exchange 2010 (Doc ID 1333026.1)

Last updated on OCTOBER 08, 2015

Applies to:

Oracle Insurance General Agent - Version: 8.2 and later   [Release: and later ]
Information in this document applies to any platform.


Upgrading to Exchange 2010 email correspondence from Print Utility is failing with a "Unable to open the default Message store" message. Here is the full error message:

TcsMAPI error.
Error Type:MAPI error
Error Code:8004011d
Location in source:TCSMAPI.cpp (272)
Source Line:spMAPISession->OpenMsgStore(NULL, pstResultRowSet->aRow[0].lpProps[0].Value.bin.cb, (ENTRYID*)pstResultRowSet->aRow[0].lpProps[0].Value.bin.lpb, NULL, MAPI_BEST_ACCESS | MDB_NO_DIALOG | MDB_WRITE, &spMsgStore)
Error message:Unable to open the default Message store


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms