Acs Module Not Working (Doc ID 1333455.1)

Last updated on MAY 05, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

ACS does not transfer changes.

ATOs created remain in Release status.



-- Error in the STDOUT.log
<PCExtractTask:ERROR> Caught the following exception com.agile.util.exception.CMAppException: Unknown Number: Object does not exist.
at com.agile.pc.cmserver.base.CMObjectCacheManager.createObjectCache(CMObjectCacheManager.java:1524)
at com.agile.pc.cmserver.base.CMObjectCacheManager.getObjectCache(CMObjectCacheManager.java:227)
at com.agile.pc.cmserver.base.ObjectAgent.getObjectCache(ObjectAgent.java:160)
at com.agile.cs.query.QueryServiceResult.marshalTable(QueryServiceResult.java:376)
at com.agile.cs.query.QueryService.marshalTable(QueryService.java:471)
at com.agile.acs.PCExtractTask.tmpExtractionProcess(PCExtractTask.java:674)
at com.agile.acs.PCExtractTask.run(PCExtractTask.java:442)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

Cause

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