No Certification Notifications Since Upgrading To 5.2.1
Last updated on AUGUST 21, 2016
Applies to:Oracle iLearning - Version 5.2.1 and later
Information in this document applies to any platform.
Since upgrading to iLearning 5.2.1, no certification reminders or expiration notices have been emailed out.
Note 1: Other email functions are working correctly.
Note 2: In iLearning 5.0, certification notices were managed by a cron job which executed a script called certification_notification.sh.
This script doesn't seem to be provided for 5.2.1 or mentioned in the 5.2.1 installation documentation.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Make sure Certification Notifications are enabled (under Site Features)
- Create an offering with certification enabled.
- Enroll a user into the certification offering.
If the user does not complete the offering, reminder and/or expired certification notices should be emailed to the user at the specified intervals.
upgrade to 5.2.1
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