Error: "404 Page Not Found" And Error: "The Encryption Used for this Blob uses an Incompatible Version" When Launching/Starting Progress Reporter or Web Access (Doc ID 1333804.1)

Last updated on AUGUST 15, 2013

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

1.  When attempting to launch the Progress Reporter or P6 Web Access login page the following error occurs:

2.  The end user is unable to type any characters in the user name field when using P6 v7 Web Access, no error message is displayed.

The following error can be seen in the Java Application Server start up window or in the Java Application Server log files:

Error: The encryption used for this blob uses an incompatible version.



Changes

There has been an incomplete upgrade of the P6 EPPM suite.  All modules need to be on the identical version/service pack.

Cause

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