Crystal Cannot Connect To The Database - Database Logon Failed (Doc ID 1333929.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Load Profiling and Settlement - Version 1.6.1.0 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Mar-2013***

Symptoms

When running the base product report "WQAging" (“Work Queues” -> “Run Reports” -> “WQAging”),the report stops at 30% of execution returning "Database logon failed" error message.

Cause

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