Undo Allocation Is Not Working From Payment Center
(Doc ID 1334313.1)
Last updated on JUNE 22, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
The issue is with Payment Center while doing undo allocation.
This has been reproduced by the following steps:
1. Post a cash payment via Payment Tool on a bill.
Provide all the required data including the receipt number for the cash payment.
2. From Payment Center, do the undo allocation for the same payment.
3. Undo allocation happens successfully. But the receipt details (the fields in CASH_INFO array in this case) are missing for the payment when it goes to Payment Suspense account.
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