Payment Fails If Account Number Only Was Provided-After Including Multi Schema Support For Payment

(Doc ID 1334325.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Linux x86-64

Symptoms

The issue is for account level Payments which are to be distributed.

It can be reproduced by the following steps:
1.  Create account with multiple billinfo
2.  Purchase some product with recurring fee to create some due
3.  Bill account
4.  Create a payment for billed period providing only account number to trigger MBI distribution

The Problem seems to appear after installing the interim Patch 12333623. The same patch had following pre-req patches Patch 10394222, Patch 11726011, Patch 11821114.

Payment fails throwing below error:
E Wed Feb 1 10:14:08 2012 BRM01 cm:30223 fm_bill_reverse.c:1842 1:BRM01:<no_name>:5984:5744:113:1307691649:156
           fm_bill_reverse_check_recycled_payment error
          <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
          <field num=PIN_FLD_RESULTS:9,51 recid=0 reserved=0 reserved2=0time(sec:usec)=0:0>
          <facility=0 msg_id=0 version=0>

Cause

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