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RTLOG Files Are Intermittently Not Generated for Huge Transactions Due To OutOfMemory Errors (Doc ID 1335740.1)

Last updated on JUNE 24, 2019

Applies to:

Oracle Retail Point-of-Service - Version 12.0.9 to 14.0.4 [Release 12.0 to 14.0]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), Out Of Memory error occurs while generating RTLOG for transactions with more than 300 line items.

Steps to reproduce:

This issue can only be reproduced with large number of line items in the transaction.

1.  Create transactions with more than 100 items
2.  RTLOG does not get generated for some of the transactions due to OutOfMemoryErrors

In addition RTLog Export failures due to error below occur:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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