Incorrect Rating Of Cancelled And Normal Product With Same Effective_T (Doc ID 1336541.1)

Last updated on SEPTEMBER 26, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

In some cases, when we purchase and cancel a subscription of one deal and purchase other, the CustomerData module of pipeline loads the two products (one active and the other canceled) and the rating for this service is incorrect.

The situation occurs when the user purchases an incorrect deal, cancels it and purchases other, all executed in the same second (same effective_t).

We can see the right values in the tables and in the Customer center. The problem is the pipeline rating with the canceled deal.

Cause

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