Issue with Cluster after OSM Patch Upgrade (Doc ID 1338053.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

After cluster upgrade only one managed server is working. When the second managed server is up, operation on that server are failing with the following error:

<Error> <oms> <demuc1dv76> <osm20_m2> <ExecuteThread: '13' for queue: 'oms.automation'> <oms-automation> <BEA1-0C49F944314AF33839EF> <> <1306849889013> <BEA-000000> <workgroup.WorkgroupMgr: Exception occured while populating the ldapHierarchySet details.
javax.naming.NameNotFoundException: While trying to look up comp/env/ejb/PriviledgedOperations in /app/ejb/security.jar#OMSController.; remaining name 'comp/env/ejb/PriviledgedOperations'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.ApplicationNamingNode.lookup(ApplicationNamingNode.java:144)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:254)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:388)
at weblogic.jndi.factories.java.ReadOnlyContextWrapper.lookup(ReadOnlyContextWrapper.java:45)
at weblogic.jndi.internal.AbstractURLContext.lookup(AbstractURLContext.java:130)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at com.mslv.oms.jsp.util.EJBUtil.getPrivilegedOperationsHome(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.a(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.b(Unknown Source)
at com.mslv.oms.model.workgroup.WorkgroupMgr.getWorkgroupSet(Unknown Source)
at com.mslv.oms.model.userinfo.UserInfoMgr.getUserInfo(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.a(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.processRequestXMLReponse(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.getOrderAsXML(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.getOrderAsXML(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.getOrderAsXML(OMSController_h9cupp_EOImpl.java:1098)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_1031_WLStub.getOrderAsXML(Unknown Source)
at com.mslv.oms.automation.TaskContextBean.getOrderData(Unknown Source)
at com.mslv.oms.automation.OrderContextImpl.getOrder(Unknown Source)
at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)

Cause

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