Last updated on JUNE 28, 2017
Applies to:Oracle Global Order Promising - Version 12.1.2 and later
Information in this document applies to any platform.
By going to FB OM SuperUser -->Scheduling --> ATP Inquiry selecting 1001-590 and clicking on ATP Details. In the pegging area I can highlight the green flag in the pegging area and then right click and hit Supply/Demand. Here I see a problem order. There are 4 items with a hard reservation for SHOFF'S TACKLE SUPPLY order number 266602.Special Dealer US.ORDER ENTRY(4.1) delivery name 22623189. The line was supposedly picked and shipped on 2/1/10.
Also, when I looked at 2001-690, I noticed that there was a Hard Reservation for 1 item for ANGLER'S HABITAT on order 266665.Special Dealer US.ORDER ENTRY(32.1) the delivery name is 22623496 and it too was shipped on 2/1/10.
If you go to Inventory SuperUser --> On-hand, Availability --> Item Supply/Demand, you do not see these order lines pegging against the demand.
For reference on 1/31/10 we migrated to R12.1.2 from 22.214.171.124
This appears to be happening for a very limited number of sales orders that are closed.
Run data collections and see that closed sales orders are appearing in the collections workbench and also in ATP results.
only open sales orders appear in Collections workbench and ATP results.
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