Enq: Tx - Row Lock Contention In AWR Reports During PCM_OP_CUST_COMMIT_CUSTOMER (Doc ID 1339238.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 22-Apr-2013.
***Checked for relevance on 13-Oct-2014***

Symptoms

While creating account using the opcode PCM_OP_CUST_COMMIT_CUSTOMER through java scripts, the update to the /device object's status caused the brand account's default balance group to lock.

This was causing by  "enq: TX - row lock contention" issue.

Cause

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