System Discount Not Applied To The Refund Correctly
Last updated on NOVEMBER 13, 2011
Applies to:Oracle Communications Billing and Revenue Management - Version: 22.214.171.124.0
Information in this document applies to any platform.
"Enables BRM to evaluate cycle fee discounts purchased or canceled mid-cycle in conjunction with other discounts that are valid during the same period. "
30/10/2010 [billing cycle is: 31-Oct - 30-Nov, date in dd/mm/yyyy format]
- create account
- purchase a deal with cycle forward fee(MCF) of amount 21.58 (proratable)
- purchase a deal with 10% discount on MCF (call it DSC01)
- there is also a 10% system discount on MCF (call it DSC02), putting the cycle fee onto 1000096 resource
- make billing (first billing)
14/12/2010 [billing cycle is: 30-Nov - 31-Dec]
- cancel the DSC01discount
- make billing ( second billing )
- make billing
- In second billing cycle, two discounts are present: 10% on MCF (DSC01) and system discount 10% on MCF (DSC02).
- At the beginning of billing cycle, two discounts are computed (-10% applied to fee by DSC01 and DSC02 putting the recurring fee on 1000096 resource).
- Because the discount is canceled mid-cycle, we expect a part of granted discount to be refunded and the refund to be reflected on 1000096 resource.
Actual result :
The refund is calculated properly, but it is not taken into account by DSC02 discount - the resource 1000096 is impacted by unexpected amount: it is decreased by 50% of cycle fee and (additionally) by refund, instead of being decreased by 50% of the discount (which is the refund amount).
Note: Both discounts (DSC01 and DSC02) were configured sequential.
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