How To Troubleshoot Why Oracle Retail Markdown Optimization Application Returns Page Cannot Be Displayed Instead Of Login Screen (Doc ID 1339727.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Retail Markdown Optimization - Version 4.1 and later
Information in this document applies to any platform.
*** Checked for relevance on 24-SEP-2013 ***

Goal

To resolve why the Oracle Retail Markdown Optimization (MDO) URL does not return the login screen. This is the case for all users on different PC's. They are not able to access the MDO login screen. Clicking on the URL results in "Page Cannot Be Displayed" Internet Explorer error.

Solution

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