Payment Search In Payment Center Is Not Working. (Doc ID 1339889.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms


In Payment Center, when trying to search for the Payments with the Criteria based on the Payment Details like Trans Type.

Steps to recreate issue is as below:

1. Run Payment Tool.
2. Choose wire transfer or cash payment batch.
3. Fill custom fields with some data, which will be used later to find payment (for example Trans type).
4. Make a payment.
5. Run Payment Center.
6. Click Payment Search.
7. Select Payment Method - Cash or Wire Transfer
8. Provide Trans Type to find previously created payment.

It can be seen that in Payment Center when details from Payment attributes are mentioned as criteria

Changes

 

Cause

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