CCB - CLBDSYNC Failed: Can'T Load 'Auto/Dbd/Oracle/Oracle.Dll' (Doc ID 1341145.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.


=== ODM Question ===

When running a batch using SPLBATCH.cmd we get:

install_driver(Oracle) failed: Can't load 'auto/DBD/Oracle/Oracle.dll' for modul
e DBD::Oracle: load_file:The specified module could not be found at /<D:\spl\QUA
01\runtime\CLBDSYNC.exe> line 217.
at perlapp line 825
Perhaps a required shared library or dll isn't installed where expected
at CLBDSYNC.plx line 1704
- 2011-06-22 20:15:47,812 [main] ERROR (support.batch.GenericCobolBatchProgram
) A non-zero code was returned from call to COBOL batch program CIPYSYCB: 2
com.splwg.shared.common.LoggedException: A non-zero code was returned from call to COBOL batch program CIPYSYCB: 2
at com.splwg.shared.common.LoggedException.raised(

We have already set the environment variables described as a solution for in SR 3-3395399201:

PERLDIR -> D:\oracle\product\11.2.0\dbhome_1\perl
PERLLIB -> D:\oracle\product\11.2.0\dbhome_1\perl\lib
PERL5LIB -> D:\oracle\product\11.2.0\dbhome_1\perl\lib
PATH -> D:\oracle\product\11.2.0\dbhome_1\perl\lib;D:\oracle\product\11.2.0\dbhome_1\perl\bin;D:\oracle\product\11.2.0\dbhome_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\Syste32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Java\jdk1.5.0_21\bin


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