Item Adjustment Not Applied When Included Tax Option Is Selected (Doc ID 1341340.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 9-Aug-2013.

Goal

Item adjustments (with tax option) were not applied to the bill when tax option was selected.

The Customer Center did not throw any error, but an error was recorded in cm.pinlog as shown below:

 
Note: There was a similar problem recorded in Knowledge Base (<Note 885843.1>) on BRM7 .3 and the <patch 8562587> has been delivered.

Solution

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