File Manager Initialization Fails In Load Balanced Environment due to Cookies Handled Incorrectly (Doc ID 1341453.1)

Last updated on JUNE 25, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.

Symptoms

After changing the Locations URLs for the File Manager, and configuration files, the following error occurs when initializing Filemgr:

File Manager Initialization failed

Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.


The Filemgr configuration page URL (https://<host:port>/Filemgr/Configuration) the following error occurs.

java.lang.NullPointerException

Cause

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