File Manager Initialization Fails In Load Balanced Environment due to Cookies Handled Incorrectly

(Doc ID 1341453.1)

Last updated on JUNE 25, 2017

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


After changing the Locations URLs for the File Manager, and configuration files, the following error occurs when initializing Filemgr:

File Manager Initialization failed

Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.

The Filemgr configuration page URL (https://<host:port>/Filemgr/Configuration) the following error occurs.



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